Ledger.com/start | Sign In Your Device 🔑

The official and secure guide to connecting, unlocking, and signing in to your Ledger hardware wallet.

Welcome to Ledger: Secure Access to Your Crypto Wallet

Your Ledger hardware wallet is the gateway to managing your cryptocurrencies with unmatched security. To access your funds and perform transactions, you must sign in to your Ledger device by connecting and unlocking it properly.

This guide covers all the essentials: connecting your device, entering your PIN, understanding the sign-in process, and best security practices to keep your assets safe.

🔒Note: Ledger devices do not store any personal data on your computer. All critical security happens within your device.

Before You Begin: Preparation Checklist

Your Ledger hardware wallet (Nano S Plus, Nano X, or Ledger Stax)
Original USB cable that came with your device (or compatible data-capable cable)
A computer or smartphone with the latest version of Ledger Live installed
Your PIN code (set during initial setup)
Recovery phrase securely stored offline, just in case

⚠️Warning: Never share your PIN or recovery phrase. Ledger Support will never ask for them.

Step 1: Connect Your Ledger Device to Your Computer

🔌 Physically Connect Your Device

Using the USB cable, connect your Ledger device to a USB port on your computer. For Nano X users, Bluetooth connection is also available—check device and app settings.

Once connected, your Ledger device screen will light up, displaying the welcome or unlock screen.

💡If your device does not power on, check the USB cable and port, or try a different computer.

Step 2: Unlock Your Ledger Device by Entering Your PIN

🔢 Enter Your PIN Securely

Use the buttons or touchscreen on your Ledger device to input your 4-8 digit PIN code. Each device has a unique interface:

Ledger Nano S Plus: Use the two side buttons to navigate and select digits.
Ledger Nano X: Use the left and right buttons or the touchscreen.
Ledger Stax: Use the touchscreen directly.

Confirm your PIN by pressing the buttons or tapping the screen when done.

🔒 Your PIN is never transmitted to your computer or Ledger Live. It stays securely inside your device.

Step 3: Sign In with Ledger Live

💻 Open Ledger Live

Launch the Ledger Live desktop or mobile app. Your device should be recognized automatically.

🔗 Establish a Secure Connection

When prompted, allow Ledger Live to access your device by confirming the connection on your Ledger device screen.

🔄 Synchronize Your Wallet

Ledger Live will sync your device data, displaying your accounts, balances, and recent transactions securely.

⚡ Ledger Live acts as your interface—it never holds your private keys, which remain secure on your device.

Troubleshooting Common Sign-In Issues

Ledger Device Not Detected

Check that the USB cable supports data transfer (some cables are charge-only). Try a different USB port or cable. Restart your computer and device.

PIN Not Accepted

Ensure you are entering the correct PIN. If you enter the wrong PIN 3 times consecutively, your Ledger device will reset for security.

Ledger Live Freezes or Does Not Sync

Update Ledger Live to the latest version. Close other applications that might interfere. Restart Ledger Live and reconnect your device.

Security Best Practices for Signing In 🔐

Always connect your Ledger device in a private, trusted environment.
Never enter your PIN or recovery phrase on your computer or phone—only on your Ledger device.
Keep your Ledger firmware and Ledger Live app updated to the latest version.
Do not share your recovery phrase or PIN with anyone.
Beware of phishing attempts asking for your device details or credentials.
Enable additional security features like passphrase protection if you are an advanced user.

Advanced Sign-In Tips & Features

🛡️ Use a Passphrase for Extra Security

A passphrase is an optional "25th word" you can add to your recovery phrase, creating a hidden wallet that only you can access.

📶 Bluetooth Connection (Nano X)

Ledger Nano X supports Bluetooth for mobile devices. Ensure secure pairing and always confirm connection prompts on your device screen.

🌐 Using Web3 and Decentralized Apps

Once signed in, you can connect your Ledger device to supported decentralized apps (dApps) through Ledger Live or browser extensions for secure interactions.

Need More Help?

Visit the Ledger Support Center for detailed tutorials, troubleshooting guides, and community forums.

Remember, your security is paramount. Always rely on official Ledger sources for software downloads and updates.